Here at WhateverWheels, we are happy to announce that our showroom is now open to the public by appointment only. We have chosen to allow customers into the showroom by appointment only to ensure we can control the showroom environment.

BOOK A VIDEO CALL

A completely contract free experience of visiting our showroom - No need to leave your sofa!

A member of staff will contact you at your chosen appointment time via video call to show you around our showroom and the model(s) of your choice, answering any questions you may have.
BOOK A CALL

BOOK A SHOWROOM VISIT

A 30 minute appointment in our showroom, no queues and a strict limit of two persons per appointment.

Hand sanitiser stations upon entering the store, protective gloves and masks available on request.

BOOK A VISIT

WORKSHOP BOOKING

Let our Which? Recommended technicians keep you on the road safely. Your vehicle keys and service booklet will be handled by essential staff and wiped down before being returned.

No queues and a contact free appointment.

MAKE A BOOKING


IMPORTANT NOTICE

IF YOU HAVE ANY SYMPTOMS OF COVID-19, DO NOT VISIT OUR STORE

DO NOT ATTEND THE STORE UNLESS YOU HAVE A PRE-BOOKED APPOINTMENT

  • To ensure the safety of both our staff and customers, we are only allowing customers with a pre-booked appointment to enter the showroom, this is to prevent over crowding and to ensure social distancing is adhered to by our customers and staff. A member of staff will be available throughout your visit to assist you where possible.
    All appointments are booked for 30 minutes so please ensure you arrive on time for your appointment, late arrivals may be turned away due to other bookings.
    DO NOT ATTEND THE STORE UNLESS YOUR APPOINTMENT HAS BEEN CONFIRMED
  • Upon entry to the store, you will be asked to use our hand sanitiser station, you MUST use this when entering and exiting the store. Hand sanitiser is available throughout the showroom.
    If you wish to wear a face covering or protective gloves throughout your visit, this is welcomed and can be provided at your request.
  • We have put a one-way system in place in our showroom, this is to ensure safe distances are adhered to by both staff and customers.
  • We have implemented a DO NOT TOUCH policy in our showroom, this is to ensure surfaces remain clean where possible. In the event you need to sit on a motorbike or examine a product, please inform a member of staff to ensure we can clean any contaminated surfaces after your visit.
  • Due to social distancing measures, we have adjusted how we complete vehicle sales, please don't be offended by us not sitting together at a desk discussing figures.
  • Vehicle orders can either be delivered or collected from store.
    Delivery: We can deliver to your home address or work place where our delivery team will observe safe social distancing rules.
    Collection: You can collect your vehicle from our store where we have adapted our hand over procedures and ensure safe social distancing throughout.
SERVICING & MAINTENANCE
Our workshop remains open for pre-booked appointments only. When visiting, please read the above points and make note of the below.
  • When attending, please report directly to our service desk ensuring social distancing is adhered to.
  • Please have your vehicle keys and service book ready to provide to our staff member.
    We are currently unable to store your helmet or your clothing whilst the vehicle is in our workshop.
  • We have closed our customer waiting area, this includes refreshment and toilet facilities. Due to this, we advise leaving your vehicle with us whilst the work is carried out and returning once we have contacted you or at an arranged collection time.
Finally...
We remain fully committed to you - our customers. You are at the forefront of our plans and we will continue to update you as the situation develops.

Due to high order volumes currently being received, orders may take longer to be processed than normal. This is also mirrored by some of our suppliers as they may working with limited staffing levels.

We would appreciate customers contacting us via email where possible rather than telephone calls, this is due to the high call volume we are receiving - We don't want to miss you. All emails and messages will be responded to as soon as possible.

Please contact the appropriate email address from the list below, this will direct your email to the most appropriate employee to assist you.
All Vehicle Sales: Sales@Whateverwheels.co.uk

ATV & Buggy Enquiries: ATV@Whateverwheels.co.uk

Parts Enquiries: Parts@Whateverwheels.co.uk

Workshop Booking / Technical: Workshop@Whateverwheels.co.uk

To make your booking, simply fill out the form below and we will be in contact

All sections marked with a * require completion.

Your Contact Details
About Your Visit
COVID-19 Symptoms
Marketing

Once we get this information we will check our schedule and get straight back to you.

Privacy:
By submitting this form, you are sharing your name, email address and telephone number with us. We need this information so we can deal with your request. Data provided will not be used for any other purpose. Please refer to our Privacy Policy for more detail.

What happens next?

  • Once we receive your booking request, we will send you an email & SMS to confirm your appointment.
  • We'll send you a reminder the day before your appointment via email or SMS.
  • When you arrive, please call us from your vehicle and a member of staff will greet you.
  • That member of staff will accompany you throughout your visit where strict safety measures are currently in place.
  • If you have selected a video call, we will send you a video invitation via SMS prior to the booked appointment. A member of staff will also contact you prior to you're appointment to ensure you are ready to go.

IMPORTANT:

On the day of your appointment, if you experience any symptoms of COVID-19 or feel unwell, please contact us and we will happily rearrange your appointment.

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